By your side
Client services.
By your side.
Have a billing question or need help with a task in PARAM? Our team answers your questions and guides you. Setup, recovery of files available from the RAMQ, training and technical support: we help you get started and support your everyday work.
Review your needs together
Before you start, we review your billing agency setup, your current software and your needs.
Prepare your environment
We guide you through setup. For a transition, we check which files are available from the RAMQ and organize their recovery.
Get comfortable with PARAM
Training introduces you to PARAM in your chosen environment, Windows or Web.
Start billing
Our team supports your first billing submissions and remains available to answer your questions.
Help with your everyday billing.
Technical support
Reach us by phone, email or remote connection. Our service hours are Monday to Friday, 9 a.m. to 1 p.m. and 2 p.m. to 5 p.m., except public holidays.
Training
We help you get comfortable with PARAM, from setup and your first invoices to reviewing account statements. After training, you can continue to contact us with questions about billing or using the software.
Appointments
Choose a time in the calendar available from PARAM for training or support.
Updates
Your subscription includes updates to PARAM and the CMQ professional directory. PDF recognition remains an optional service at an additional cost.
Manual and FAQ
Find the manual, guides and answers to common questions from within PARAM.
Let’s discuss your situation.
Call us at 450 616-0502 or write to us. We’ll help you prepare the next step.